Brittany HodakBoosting Client Engagement: 10 Strategies To Start TodayClient engagement sounds like it should come naturally, but what happens when your clients don’t interact with your products, content, or…9 min read·Jun 19, 2021----
Brittany Hodak7 Tried-And-True Steps To Satisfying Unhappy CustomersWe’re all familiar with the phrase “the customer is always right,” but this doesn’t really help us in the heat of the moment. Not only are…7 min read·Jun 19, 2021----
Brittany HodakHow To Resolve Customer Complaints In 5 StepsLet’s face it: customer complaints are intimidating. In today’s world, reviews and word-of-mouth are everything. They’re what boosts a…7 min read·Jun 19, 2021----
Brittany HodakCustomer Service Training: The Beginner’s GuideHaving a strong customer support team is a must, but where do you begin with customer service training? This specific training is the…8 min read·Jun 13, 2021----
Brittany HodakHow To Ask For A Customer Review (And Why You Always Should)Have you ever heard the phrase “show don’t tell?” When you collect a customer review, you’re putting this phrase into practice. In other…9 min read·Jun 13, 2021----
Brittany HodakWhat Is Your Net Promoter Score?Regardless of your industry, it’s never been more important to understand your customer loyalty and satisfaction. How happy are your…7 min read·Jun 1, 2021----
Brittany Hodak9 Tips For Building A Customer-Centric BusinessIt’s hard to argue with the concept that a customer-centric business stands out against the competition and builds strong, long-term…9 min read·Jun 1, 2021----
Brittany HodakHow To Connect With Customers Through Thoughtful GiftsEvery year, as November comes to an end, more and more companies jump onto the holiday train. From advertisements to holiday cards to…10 min read·May 30, 2021----
Brittany HodakHow Do You Develop A Customer Experience Strategy?Most businesses nowadays understand they need to focus on customer service, but they don’t know where to begin. Superior customer…8 min read·May 30, 2021----
Brittany Hodak15 Customer Retention Strategies You Need To KnowYou know how to attract new customers, but how do you keep them engaged with your business? If you want to grow a sustainable…9 min read·May 30, 2021----